Support

Waypoint is meant to be used without external support. Extensive documentation is included, as well as the possibility to leave feedback and a growing FAQ file.

General Questions

What is Waypoint?

Waypoint is software to support lean project management in your organization.

What are Waypoint's key benefits?

  • Stay in touch with your projects on a daily basis.
  • Get clear reports to be used in daily standup and iteration meetings.
  • Reduce project administration and documentation.

What is the difference between Waypoint and other project management software?

  • Waypoint is based on Lean Project Management and Agile Programming.
  • Waypoint is designed to manage several projects at a time, including overall resource planning.
  • Waypoint is scalable on a day-to-day basis.

Where is my data?

Servers are located in the United States and Europe. We use different availability zones to increase uptime and availability. In the future more zones may be added to further increase our uptime.

Is my data secure?

Yes, your data is stored in the world class and secure data-centers operated by Amazon Web Services (AWS). Only authorized staff can access the servers using secure tokens and strong passwords.

How reliable are the AWS Data Centers?

The service was designed for more then 99% availability.

How will I be billed for using Waypoint?

At this time, you will receive an invoice covering your usage for the previous month. This usage is based on the number of active users during that particular month.

What do I need to run Waypoint?

Waypoint is operated as a web service. This means you only need a modern browser and an internet connection to use Waypoint.

What is Lean & Agile Project Management?

Lean Project Management is a common sense long term philosophy + toolkit allowing project teams to get better every day.

What benefits do I get from Lean & Agile Project Management?

  • Improve quality of your products.
  • Meet deadlines and budgets.
  • Reduce stress and overtime.
  • Reduce your lead-times.
  • Reduce your cost, increase your margin.
  • Get better performing project teams every day.
  • Increase your volume.
  • Do more valuable work – have more fun.

For an extensive FAQ see the documentation

Waypoint is project management software to support the execution of Lean and Agile projects, in software development, new product development, construction, Waypoint is software to support lean project leaders and teams. The software allows to budget, plan, report, standardize and improve project execution, along the principles of Lean Project Management and Agile Programming and Planning. Waypoint is offered by Heyunka, a provider of on-line tools for the implementation of lean management and agile development.Heyunka's tools are web-based and require standard compliant browser. Clients are charged only for actual usage -from one to as many users as you like and for as long as you need it. Tools are sold on-line. No IT needed.

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